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Details
NameMcavan Advertising
Publication Date
IssuesAdvertising, Customer Relations, Ethical Issues, Professional Firms
DisciplinesOperations Management
IndustryBusiness Services
SettingCanada, Small organization, 2005
Publication TitleIvey Case Studies
Publisher/SourceIvey Publishing
Author(s)John S. Haywood-Farmer, David Resnick
Product Code/ISBN9B05D012
Pages6
Accesshttp://cases.ivey.uwo.ca/Cases/Pages/home.aspx?Mode=showproduct&prod=9B05D012
AbstractThe president of Mcavan Advertising, a full advertising, marketing and design agency, was trying to decide what to do about a long-term client's request. The client, Floos Inc., had referred the president of Ryl Enterprises to Mcavan Advertising and Mcavan began work on the new account. Later, Floos Inc. claimed that Ryl Enterprises was a competitor of Floos and asked Mcavan not to work further with Ryl. Students have to identify and evaluate Mcavan's various options.



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